Terms of sale

These Terms of Sale (the “Terms”) govern the subscription to and purchase of the paid plans and options of the Clubify platform (the “Services”). They apply to any order placed by a customer (the “Customer”), whether a club, an association, a company, or an individual.

Placing a paid order implies full and unreserved acceptance of these Terms, which complement the Terms and Conditions of Use. In the event of conflict, these Terms of Sale prevail for matters relating to paid Services.

The Services are sold by:

• Company: Clubify SAS (société par actions simplifiée)
• Registered office: 585 rue de la Juine, 45160 Olivet, France
• RCS / SIREN: 107 632 945 R.C.S. Orléans
• SIRET: 107 632 945 00013
• Share capital: €2,000
• VAT number: FR09107632945
• Phone: +33 2 18 88 60 05
• Contact: through the contact page

Clubify is offered through a free plan and paid plans (in particular “Pro” and “Elite”), the scope and features of which are described on the Pricing page. The features of each plan may evolve over time to account for technical, functional, or regulatory developments, without reducing the essential characteristics of the plan subscribed to.

Certain features are available only within a given plan or as optional add-ons, which may be subject to additional pricing.

Prices are shown on the Pricing page, in the currency displayed there (euro by default). The applicable currency and VAT regime are specified at the time of the order and on the invoice. Unless stated otherwise, prices are for a monthly or annual billing period, as selected by the Customer at the time of the order.

Clubify reserves the right to change its prices at any time. Any price change applies to new orders and, for existing subscriptions, from the next renewal, subject to prior notice sent to the Customer.

The order is placed online through the Clubify application by selecting a plan, a billing period, and by validating payment. The Customer warrants that the information provided is accurate and that it holds the authority to bind the legal entity on whose behalf it subscribes.

The subscription is confirmed once payment has been accepted. A confirmation and an invoice are made available to the Customer by electronic means.

Payment is made by the means offered at checkout, in particular by bank card, through the payment provider named on the Sub-processors page. Clubify does not retain full card details, which are processed directly by that provider in a secure environment.

For recurring subscriptions, the Customer authorizes Clubify to charge the corresponding amount at each billing period until termination of the subscription.

Clubify enables a Customer that manages a club to collect its members’ membership fees online through the payment provider Stripe. To activate this service, the Customer opens a Stripe account in the club’s name and accepts the Stripe Connected Account Agreement directly with Stripe. The Customer warrants that the information provided to Stripe is accurate, in particular the identity of its representative and its bank details.

The club is the recipient of the payments: each membership fee is paid directly into its Stripe account, and its name appears on the payment page and on the payer’s bank statement. Clubify provides the collection tool. It does not collect membership fees on the club’s behalf and is not a party to the relationship between the club and its members. The club remains solely responsible for the amount of its membership fees, the receipts it issues, and its accounting and tax obligations.

On every payment, Stripe takes its card fees, at its own rates, and Clubify its commission: 1% of the amount paid plus €0.05 (0.05 in the membership fee’s currency, if it is not the euro). Stripe pays the balance into the club’s bank account on its own schedule.

The payer may add a voluntary contribution. It goes to Clubify and exempts the club from the commission on that payment. If it is lower than the commission, the club pays only the difference.

The club alone decides on refunds, in full or in part, and issues them in particular from Clubify. The refunded amount is deducted from its Stripe balance. Card fees and the Clubify commission, including the voluntary contribution, are not returned.

When a payer disputes a payment with their bank, the club is notified and may respond from Clubify, with supporting evidence, before the deadline set by the bank. If the dispute succeeds, the bank takes the amount back. Stripe deducts it from the club’s balance, together with its dispute fees, and the membership fee becomes due again. Clubify keeps its commission.

If the club’s Stripe balance does not cover a refund or a dispute, Stripe may debit the amount from the club’s bank account under its own terms. Clubify does not advance any amount. Stripe may also request information, hold part of the funds, or suspend a club’s payments: these measures are a matter for Stripe alone.

The subscription is entered into for the selected period (monthly or annual) and is renewed automatically for successive identical periods, unless terminated before the end of the current period.

The Customer may terminate the renewal at any time from the account settings or by contacting Clubify. Termination takes effect at the end of the current paid period; the Services remain accessible until that date. No pro rata refund is granted for a period already started, except where required by applicable law.

A Customer acting as a consumer benefits, in principle, from a 14-day withdrawal period for a distance contract. However, where the Customer expressly requests the Services to start before the end of that period, the Customer acknowledges that the right of withdrawal can no longer be exercised once the Services have been fully performed.

The right of withdrawal does not apply to Customers subscribing for professional, association, or business purposes.

An invoice is issued for each payment and made available in the Customer’s account. The Customer is responsible for keeping its billing information up to date, in particular the legal name, address, and, where applicable, the intra-community VAT number of the legal entity concerned.

In the event of failed or unpaid payment, Clubify may, after notice, suspend access to the paid Services until the situation is resolved. Persistent non-payment may lead to termination of the subscription without prejudice to any sums due. Data is retained and then handled in accordance with the retention rules set out in the Terms of Use and the Privacy Policy.

When the Customer’s bank disputes the payment of a Clubify invoice and takes the amount back, the invoice becomes due again. Clubify informs the Customer, who can pay it again from the club’s billing settings.

Clubify strives to provide continuous access to the Services and reasonable support. The Services are provided on a best-effort basis; scheduled maintenance and events beyond Clubify’s control may cause temporary interruptions. Any specific service-level commitments, where offered, are described in the relevant plan or a dedicated document.

Clubify acts as a technical provider of the Services. Its liability is limited to direct and foreseeable damage. To the extent permitted by law, Clubify shall not be liable for indirect damage, loss of opportunity, loss of data, or commercial loss. Nothing in these Terms limits liability that cannot be limited under applicable law.

The processing of personal data is governed by the Privacy policy. Where Clubify processes personal data on behalf of the Customer as a processor, that processing is governed by the Data processing terms.

The subscription grants the Customer a personal, non-exclusive, non-transferable right to use the Services for the duration of the subscription. All elements of the Services remain the exclusive property of Clubify. No transfer of intellectual property rights is made under these Terms.

Clubify may amend these Terms to reflect legal, technical, or functional developments. The version applicable to an order is the one in force at the date of that order. For ongoing subscriptions, any material change is notified and applies from the next renewal.

These Terms are governed by French law. In the event of a dispute, the parties will seek an amicable solution before any legal action.

A Customer acting as a consumer may resort to the consumer mediation scheme applicable in France. Failing an amicable resolution, any dispute falls within the jurisdiction of the competent French courts, subject to mandatory applicable provisions.

For any question regarding these Terms of Sale, the Customer may use the contact page.

October 21, 2026