Frequently asked questions
The short answers, before you sign up.
Discover Clubify
What is Clubify?
One platform to run a sports organization end to end: members, teams, schedule, games, finances, communication and a lot more, without juggling five tools.
Which sports are supported?
All of them. Clubify is multi-sport: whatever you play, you run your organization on the platform, which adapts on its own to the vocabulary and specifics of each discipline (team, individual and head-to-head sports).
And as requests come in, some sports can get specific setups, with features built for what they actually need.
Who is Clubify built for?
Every kind of organization, from a volunteer-run club to semi-pro and professional structures, with a plan that follows your size and your needs.
And every role in it: board members, coaches, athletes, volunteers and representatives.
On the Pro and Elite plans, you can even create roles and functions of your own (treasurer, practice coordinator) that match how your club actually works.
Can parents follow their kids?
Yes. A parent or guardian gets their own access: they follow their child's schedule, call-ups and club life, on the web, the desktop app or the mobile app.
They can follow several kids from one account, and they don't count toward the plan's members.
Is there a mobile app?
Yes, on iOS and Android, on phones and tablets alike. Every member gets their schedule, call-ups, games and practices, messaging and club life in one place.
And you can run the whole organization from the app too, on top of the web app and the desktop app.
Do I need to install anything?
No. A browser is all you need to do everything. The mobile app, on iOS and Android, and the desktop app, on Mac, Windows and Linux, are there if you'd rather keep them close at hand.
Download ClubifyWhich languages is Clubify available in?
8 languages: French, English (British and American), Spanish, German, Italian and Portuguese (from Portugal and Brazil).
Everyone picks their own in their account, and emails arrive in the recipient's language. More languages will be added as needed.
Plans and pricing
How much does it cost?
Three plans: Free, Pro and Elite. The free plan goes up to 30 members and one team.
Pro and Elite include 30 members, then each additional member is billed monthly. Pay monthly or yearly, with 20% off when you pay for the year.
See pricingCan I try every feature?
Yes. Your first club gets 30 days of Elite free, to try every feature. Then you choose the plan that works for you, the free one included.
Can I cancel or change plans?
Yes, anytime, from the club settings. Switching back to the free plan takes effect at the end of the period already paid: your club keeps everything until then.
Upgrading is only charged pro rata for the current period.
Can I manage several clubs?
Yes: create several clubs (up to 3 on the free plan, unlimited on paid plans).
And on the Elite plan, you can group them into one organization and run them from a single cockpit.
Can members pay their dues online?
Yes, on the Pro and Elite plans. The club sets up online payment, then each member pays by card from their account, or from a link the club sends, even without a Clubify account.
The money goes straight to the club's account.
Day to day
How do I start?
Create your account, then your club, in a few minutes and for free. Then import your members and invite them to join.
Can we import our existing members?
Yes, from an Excel, CSV, PDF or text file, or by pasting your list. Clubify recognizes the columns of a spreadsheet on its own. If something's missing, AI can handle it on the Pro and Elite plans, or you start from the template to fill in.
You review everything before saving, and imported members get nothing until you invite them.
Can I see a demo?
For now, demos are given in French only. Write to us from the Contact page and we'll answer all your questions.
Write to usHow do I get help?
Write to us from the Contact page, or open a support request from your Clubify space: you follow the reply in the same place.
The assistant on this site also answers your questions about Clubify right away.
Contact usData and security
Is my data secure?
Yes. Clubify is hosted in Europe, in France and Germany, and complies with the GDPR. Our security program follows the leading international standards.
Our security approachWho can see my club's information?
Only the people in your club, based on the permissions you give them: an athlete sees what concerns them, an admin what their role opens up.
Other clubs never have access.
Can I get my club's data back?
Yes. The club owner can request a full copy of the club's data from the club settings. It's prepared in the background, then made available to download.