Frequently asked questions

Everything you need to know about Clubify.

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What is Clubify?

An all-in-one platform to run a sports club: members, teams, schedule, competitions, finances, communication… and much more, all in one place.

Which sports are supported?

All of them. Clubify is multi-sport: whatever your sport, you run your club on the platform, which adapts on its own to the vocabulary and specifics of each discipline (team, individual and duel sports).

And as requests come in, some sports can get specific configurations, with features dedicated to their real-world needs.

Who is Clubify for?

For every club, from amateur clubs to semi-pro and professional structures, with a plan that adapts to your size and needs.

And for every role: directors, coaches, athletes, volunteers and representatives.

With the Pro and Elite plans, you can even create your own roles and functions (treasurer, training manager…), tailored to how your club is organised.

Can parents follow their child?

Yes. A parent or guardian has their own access: they follow their child's schedule, call-ups and club life, in the browser, the desktop software or the app.

They can follow several children from the same account, and they don't count towards the plan's members.

Is there a mobile app?

Yes, on iOS and Android, on phones and tablets alike. Every member finds their schedule, call-ups, matches and training sessions, messaging and club life there.

And the whole club can be run from the app too, as well as from the browser and the desktop software.

Do I need to install anything?

No. A browser is all you need to do everything. The app, on iOS and Android, and the desktop software, on Mac, Windows and Linux, are there for those who prefer to have them to hand.

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Which languages is Clubify available in?

In 8 languages: French, English (British and American), Spanish, German, Italian and Portuguese (from Portugal and Brazil).

Everyone chooses their own in their account, and emails arrive in the language of the person receiving them. More languages will be added as needed.

Plans and pricing

How much does it cost?

Three plans: Free, Pro and Elite. The free plan goes up to 30 members and one team.

Pro and Elite include 30 members, then each extra member is billed monthly. You pay monthly or yearly, with a 20% discount for the year.

See pricing

Can I try every feature?

Yes. Your first club gets 30 days of Elite free, to try every feature. Then you choose the plan that suits you, the free one included.

Can I cancel or change plans?

Yes, at any time, from the club settings. Switching back to the free plan takes effect at the end of the period already paid: your club keeps everything until then.

Moving to a higher plan is only charged pro rata for the current period.

Can I manage several clubs?

Yes: you can create several clubs (up to 3 on the free plan, with no limit on paid plans).

And with the Elite plan, you can bring them together into a network, managed from a single cockpit.

Can members pay their membership fee online?

Yes, with the Pro and Elite plans. The club sets up online payment, then each member pays by card from their account, or from a link sent by the club, even without a Clubify account.

The money goes straight to the club's account.

Day to day

How do I get started?

Create your account, then your club, in a few minutes and for free. You can then import your members and invite them to join you.

Can we import our existing members?

Yes, from an Excel, CSV, PDF or text file, or by pasting your list. Clubify recognises the columns of a spreadsheet on its own. If information is missing, AI can take care of it with the Pro and Elite plans, or you start from the template to fill in.

You check everything before saving, and imported members receive nothing until you invite them.

Can I see a demo?

For now, demos are given in French only. Write to us from the Contact page: we'll answer all your questions.

Write to us

How do I get help?

Write to us from the Contact page, or open a support request from your Clubify space: you follow the reply in the same place.

The assistant on this website also answers your questions about Clubify straight away.

Contact us

Data and security

Is my data secure?

Yes. Clubify is hosted in Europe, in France and Germany, and complies with the GDPR. Our security approach follows the leading international standards.

Our security approach

Who can see my club's information?

Only the people in your club, according to the permissions you give them: a player sees what concerns them, a club official what their role opens up to them.

Other clubs never have access.

Can I get my club's data back?

Yes. The club owner can request a full copy of the club's data from the club settings. It is prepared in the background, then made available for download.

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